Return Policy
Policy reviewed on .
This Return Policy describes cancellation and refund conditions for membership plans offered by Daily Movement. It is intended to provide transparent expectations before purchase or booking decisions.
General Principles
We value fair communication and clear terms. Return outcomes depend on service stage, booking status, and whether sessions have already been attended. Requests are reviewed individually and documented for consistency.
Cancellation Windows
- Requests submitted before the first scheduled session may qualify for full or partial refund depending on processing status.
- Requests submitted after the start of a plan may be prorated based on used sessions and administrative considerations.
- No-show sessions without prior notice may be treated as consumed service units where permitted by policy terms.
How to Request a Return
Send your request through the Contacts page with your name, purchase reference, and reason for cancellation. We aim to respond in a timely manner with a clear decision and next steps.
Where additional verification is required, we may ask for relevant transaction details to prevent errors and protect customer accounts.
Processing and Changes
Approved returns are processed according to operational and payment channel timelines. Completion timing may vary depending on service provider constraints and administrative review volume.
We may update this policy to reflect service structure changes, legal obligations, or operational improvements. Current policy text is always available on this page.